Privacy Policy

Last Updated: December 15, 2020
Your privacy is of great importance to KSK Quadra Machinery (hereinafter “Quadra Machinery”). We therefore comply with privacy law and legislation. The personal information collected from our users, can be recovered at any moment by the users in order to exercise their rights, under the principles of lawfulness, correctness, and transparency established by the European Regulations 2016/679 (GDPR), by writing to: [email protected].
In accordance with the GDPR, Quadra Machinery therefore commits to:
• Clearly set its purposes, through this privacy statement, before we process your personal data.
• Store as little personal data as possible and only the data necessary for our purposes.
• Ask permission for the processing of your personal data, should consent be required.
• Take the necessary security measures to protect your personal data. We also impose these obligations on parties who process personal data for us.
• Respect your rights, such as the right to access, correct or delete your personal data processed with us.
Your data is safe with us and we will always use it properly. In this Privacy Statement, we explain what we at Quadra Machinery do with all the information we have about you.

How We Collect Personal Data
Quadra Machinery collects and processes personal data if you fill out any of the contact forms located on our website (www.quadramachinery.com). The purpose of the contact forms on our website is to ask us questions or make requests.
For this purpose, we use your name and address details, telephone number, email address, company name, country of residence or establishment and other information that you provide via our contact form. We use this information to be able to answer your question or request, to make you an offer if desired, and to perform any agreements with you. We will retain this information until we are sure that you are satisfied with our response, or as long as you are a customer of ours.
Please help us to keep your personal information up to date by informing us of any changes. If you provide personal information on behalf of someone else, you must ensure in advance that the interested parties have reviewed this Privacy Policy.

Why We Collect Personal Data
Providing data is necessary to manage the relationship with our users and if it is not provided it will not be possible for Quadra Machinery to provide the relevant service. The conditions for processing personal data are listed below:
Establishing and carrying out contractual relations and relevant obligations, including notification relating to services (i.e. to execute purchase orders): Quadra Machinery may process the contact data for establishing and carrying out contractual relations, providing the services requested and replying to reporting notifications and complaints. It may also use your contact details, and in particular your email address, to provide information regarding the services provided;
Operational management and purposes strictly related to this in order to access the website, in particular to its reserved areas: Quadra Machinery collects contact details and website usage data to allow you to access your personal area in order to: (i) download the documents relating to the services purchased from the personal area; (ii) process other requests carried out through the website;
Marketing to respond to your needs and to provide promotional offers, in line with your preferences: Quadra Machinery may process your contact data for marketing purposes and advertising notifications, aimed at informing you regarding promotional sales initiatives, carried out by means of automated contacting methods (e-mail, SMS and other contact tools). In addition, it may process contact details and other personal data provided for the purpose of issuing commercial notifications;
Compliance with legally binding requirements so as to adhere to a legal obligation, regulation or measures established by judicial authorities, as well as to defend its rights in court: Quadra Machinery collects your Contact Information in order to comply with a legal obligation and/or to defend its rights in a court of law.

Provision of Data to Third Parties
The data you provide will be passed on to the following third parties, if this is necessary for handling your question or request, or for performing the agreement:
• Parties who supply parts, materials, and products to us or who carry out work on our behalf;
• Parties who provide services intended to the end-user, such as shipping and delivery services, IT services, technical servicing and maintenance, installation of machinery, and similar services;
• Authorized dealers in your region (if any) who will carry out the sales process on Quadra Machinery’s behalf.

Data Security
Quadra Machinery uses all the security measures necessary aimed at improving the protection and the maintenance of the security, integrity, and accessibility of your personal data. All personal data is stored on our secure servers (or hard copies properly archived) or on our suppliers’ servers or our business partners’ servers and are accessible and usable according to our standards and our security policies (or equivalent standards with regard to our suppliers or business partners). Access to personal data is protected by a username and password, and we use secure connections (SSL/TLS) that protect all information between you and our website when you enter personal data.
Personal data may only be accessed by the data controller, duly authorized employees, as well as any external appointed persons that give support in providing services (suppliers and/or business partners).

Changes
If our website or our services change, we must, of course also amend our Privacy Statement. You should therefore always pay attention to the date above and check regularly to see if there are any new versions. We will do our best to announce changes separately as well.

Your Rights
If you have any questions or if you would like to know what personal data we have about you, you can always contact us. See the contact details at the bottom of this Privacy Statement.
You have the following rights:
• The right to receive information about what personal data we have and what we do with it;
• The right of access, and to receive a copy of the exact personal data we have about you;
• If technically possible, the right to have your personal data transferred to another organization;
• The right to have any errors corrected;
• The right to have any outdated personal data removed;
• The right to withdraw your consent;
• The right to restrict processing;
• The right to object to a particular use.

Please note that you must always clearly indicate who you are, so that we can be sure that we do not modify or delete any data of the wrong person.

Submitting a Complaint
If you have exercised some or all of your rights to data protection and you still feel that your concerns about the way we process your personal data have not been fully addressed by us, you have the right to file a complaint to the Office of the Personal Data Protection Commissioner. You will find information on how to file complaints on the relevant website: http://www.dataprotection.gov.cy/.

Contact Information
Akarnanias 3, Potamos Germasogeia 4042
Limassol, Cyprus
[email protected]
+ 357 95 75 57 87